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good for the heart.


Stefanie,
Thank you.
Admittedly, I was very frustrated at first after receiving the wrong book and being told there were no copies of the right book. I even started writing a pretty rude letter, but thought better of it and re-wrote my letter.
I understand you are a busy company (but especially busy this time of year).
I was just starting to feel like another order number. But the fact that you remembered my situation, who I was and what I needed, you just made my day, and you now have a life customer.
Thank you again Stefanie, and I hope you have a wonderful week, month, and year.
-Casey
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